Terms & Conditions

WEAREIAMR, LLC provides digital services, consulting, website development, automation implementation, branding support, educational resources, and related business solutions.

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the website.

Maintenance plans cover small updates, fixes, and guidance for systems WEAREIAMR has built or agreed to support. Each plan has a defined monthly allowance. Unused time does not roll over. Full plan details are on our Support Plans page.

Normal support hours are Monday through Friday, 9:00 AM–5:00 PM Central Time, excluding holidays. Emergency, same-day, weekend, and after-hours work is quoted separately.

A small update includes changing text, prices, hours, or contact information; replacing customer-supplied images; updating an existing button, link, form, or section; a small layout adjustment to an existing page; or updating a service description or testimonial.

Starting at $97/month, billed monthly. Includes help when something breaks, small website updates and adjustments, guidance, and ongoing support, limited to up to 90 minutes of small updates per month or one clearly defined small request, whichever comes first. Requests are acknowledged within 2 business days.

$297/month, billed monthly. Includes everything in Growth Support plus up to 6 hours of updates, improvements, and support per month, one 90-minute strategy check-in each month, system and funnel improvements, automation adjustments, and help improving conversions and performance. Requests are acknowledged within 1 business day.

Custom-priced. Pricing, scope, meeting frequency, deliverables, response times, and term are defined in a separate proposal or service agreement.

Small approved requests are normally completed within 3–5 business days after WEAREIAMR receives all required access, content, and approvals. Timelines pause while we wait on the customer. Delays caused by missing access, content, or approvals are not a failure to provide the plan.

The following are usually quoted separately: new pages, full redesigns, new features or custom functionality, major integrations, new databases, portals, dashboards, or automations, emergency or same-day work, repairing a website that was already broken before support began, and work outside the included monthly allowance.

Work beyond the included plan allowance or outside the selected plan's scope is billed at $100/hour with a 30-minute minimum, or under a separate written project quote. WEAREIAMR must confirm the estimated cost with the customer before beginning extra work.

Third-party software, hosting, domain, and vendor fees are not included in the maintenance fee unless expressly listed in the applicable checkout terms, invoice, or service agreement.

Some services may depend on third-party usage credits, API calls, AI generations, storage, bandwidth, email or SMS messages, payment transactions, user seats, hosting capacity, domain services, or other vendor limits. The monthly maintenance fee does not include usage or overage charges that are not expressly listed in the applicable checkout terms, invoice, or service agreement.

If a third-party account reaches a credit limit, usage limit, spending limit, seat limit, storage limit, or plan limit, additional costs may be required to continue the requested service. Examples include purchasing additional AI or API credits, upgrading a hosting or software plan, adding user seats, increasing storage or bandwidth, paying email or SMS overages, or paying vendor transaction and processing fees.

WEAREIAMR will make reasonable efforts to notify the customer before intentionally ordering an upgrade or incurring a new charge on the customer's behalf. WEAREIAMR will not intentionally approve a new third-party charge without the customer's written approval unless the customer has independently enabled automatic billing with that third-party provider or the applicable written agreement expressly authorizes the charge.

The customer is responsible for charges created directly by the customer's own third-party account settings. If the customer does not approve a required additional cost, WEAREIAMR may pause the affected feature or service until the limit is increased, the account is upgraded, or another approved solution is selected. Delays or loss of functionality caused by an unapproved credit or usage limit are not considered a failure to provide the maintenance plan.

• The package length and price are based on the selected order or proposal.
• The Ad Creative Package is a 1–3 minute package priced at $250.
• The Bonus Ad Creative Package is a 5-minute package priced at $500.
• Custom Video Packages are priced through a written proposal based on the project scope.
• Custom projects may require a deposit before production begins.
• Final scope is determined by the written proposal or checkout details.
• Voiceover, music, stock media, third-party AI tools, additional formats, rush delivery, and extra revisions may create additional charges when disclosed and approved.
• Third-party vendor fees and usage overages are not included unless expressly stated in writing.
• Any additional cost caused by AI/API credit limits or vendor plan limits requires customer approval before WEAREIAMR intentionally incurs the charge.
• Delays caused by missing customer content, approvals, access, vendor outages, or unapproved usage upgrades may extend delivery timelines.
• The customer is responsible for confirming that supplied materials and requested content may legally be used.

Some AI video projects may require third-party usage credits, AI generations, rendering capacity, stock assets, music, voice services, hosting, storage, or other vendor services. These costs are not included unless they are expressly listed in the customer’s proposal, checkout terms, invoice, or service agreement.

If a third-party account reaches a credit limit, usage limit, spending limit, storage limit, or plan limit, additional costs may be required to continue the requested project. WEAREIAMR will make reasonable efforts to notify the customer before intentionally ordering an upgrade, purchasing additional credits, or incurring a new vendor charge on the customer’s behalf.

WEAREIAMR will not intentionally approve a new third-party charge without the customer’s written approval unless the customer has independently enabled automatic billing with that provider or the applicable written agreement expressly authorizes the charge. If the customer does not approve the additional cost, the affected feature or project step may be paused until the customer selects an approved solution.

• Maintenance plans renew automatically every 30 days at the price shown at checkout (Growth Support from $97/month; Pro Growth Support $297/month) until canceled.
• Billing occurs on the same calendar day as your initial payment. Example: if your first payment is on the 10th, future payments are charged on the 10th of each month.
• There is no minimum commitment for maintenance plans unless a written agreement states otherwise. Project payment plans continue until the full balance is paid or the agreed term is completed.
• Cancellation takes effect at the end of the already-paid billing period unless a written agreement states otherwise.
• Cancellation does not erase unpaid invoices, approved extra work, or third-party charges.
• Amounts already charged are not refundable unless required by law or approved in writing.

Customers may cancel by using the cancellation method shown at checkout or by sending a cancellation request to the designated WEAREIAMR billing email, weareiamr@gmail.com. Cancellation requests should include the customer's name, selected plan, and billing email address.

If any payment fails, is declined, is missed, or is reversed, WEAREIAMR reserves the right to:

• suspend or deactivate your website, funnel, or system
• restrict access to services and deliverables
• pause all ongoing work

Website access and activation are conditional upon active and complete payment status. Full access, transfer, or continued operation of the website is granted only upon full payment completion. WEAREIAMR is not liable for losses including loss of revenue, downtime, or missed opportunities resulting from service interruption due to non-payment.

We do not guarantee specific outcomes, including but not limited to revenue growth, lead generation, search rankings, credit improvement, financial results, tax outcomes, investment performance, website traffic, conversion rates, or uninterrupted uptime.

Results depend on many variables, including client action, consistency, market conditions, offer quality, third-party tools, and business execution.

All information provided on this website and through our services is for educational, informational, and implementation support purposes only.

WEAREIAMR is not a law firm, accounting firm, registered investment adviser, broker-dealer, or CPA firm. Nothing on this website or in our services should be interpreted as legal, tax, accounting, investment, or financial advice.

You are responsible for consulting appropriately licensed professionals before making legal, tax, financial, or investment decisions.

You agree that you are responsible for:

• the accuracy of information you provide
• decisions made for your business or personal finances
• reviewing all deliverables before use
• compliance with laws, regulations, and platform policies relevant to your business

Failure to implement recommendations or properly review deliverables does not create liability for WEAREIAMR.

A minimum deposit of 10% of the total project cost is required before any work begins.

• deposits are non-refundable
• no services, strategy, development, or implementation will begin until the deposit is received
• the deposit secures project scheduling, planning, and resource allocation

All pricing, payment schedules, deposits, and service terms are governed by the agreement, invoice, or checkout terms provided at the time of purchase.

Unless otherwise stated in writing:

• deposits are non-refundable
• payments already charged are non-refundable unless required by law or approved in writing
• digital services and consulting fees are non-refundable once work has begun
• chargebacks or disputes will be treated as a breach of agreement and may result in legal action

All content on this website, including branding, layouts, systems, processes, frameworks, graphics, written material, and digital assets, is owned by or licensed to WEAREIAMR unless otherwise stated.

You may not copy, reproduce, republish, distribute, modify, or exploit any part of this website or our materials without prior written permission.

Our website and services may reference or integrate third-party tools, payment processors, software platforms, hosting services, CRMs, automation tools, and external links.

WEAREIAMR is not responsible for:

• downtime
• outages
• policy changes
• data loss
• performance issues
• pricing changes
• security failures

caused by third-party providers.

To the fullest extent permitted by law, WEAREIAMR shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to your use of this website or our services.

Our total liability for any claim arising from this website or our services shall not exceed the amount paid by you to WEAREIAMR for the relevant service giving rise to the claim.

You agree to indemnify, defend, and hold harmless WEAREIAMR, its owners, members, officers, contractors, affiliates, and partners from any claims, damages, liabilities, losses, costs, or expenses arising from:

• your use of the website
• your misuse of services
• your violation of these Terms
• your violation of any law or third-party right
• content or materials you provide to us

We reserve the right to deny access, terminate service, suspend projects, or block use of this website at our sole discretion, including for abuse, non-payment, unlawful activity, or conduct that places WEAREIAMR at risk.

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Illinois, without regard to conflict of law principles.

We may update these Terms & Conditions at any time. Continued use of the website after changes are posted means you accept the revised Terms.

If you have any questions about these Terms & Conditions, contact:

WEAREIAMR, LLC
Chicago, IL
Phone: 1-847-845-4733
Email: weareiamr@gmail.com · joshuareedy@weareiamr.com
Website: WEAREIAMR.com